Affected services:

  • Customer Support

inbound calls

Opened on Monday 3rd December 2018, last updated

Resolved — This issue is now resolved.

Posted by Support team

Identified — We are currently experiencing an ongoing technical issue with a legacy SIP trunk supplier who provided us with our main support number. Whilst we work to resolve this asap, please use the following number to contact us: 0161 883 3831 Our usual number will be functional again asap and further updates will be posted here.

Posted by Support team

Investigating — We are aware of an issue with inbound calls to hour helpdesk. We are working to resolve the issue asap . In the meanwhile, if you cant email us your enquiry, please use the live chat facility on our website.

Posted by Support team