Affected services:

  • Internet connectivity

Metronet/M24Seven connectivity issues

Opened on Thursday 19th April 2018, last updated

Resolved — We are seeing services recovering now, connectivity should now be working for customers. We apologise for any inconvenience caused.

Posted by Support team

Identified — M24Seven have confirmed they are aware of the issue and have stated "our support team are currently working to get this fixed.". We will continue to update this page when we have more updates.

Posted by Support team

Investigating — We are seeing some clients that use Metronet/M24Seven for Internet connectivity are seeing network issues. We are looking into the issue and will update this page when we get further information.

Posted by Support team