Affected services:

  • VOIP service

SIP service

Opened on Wednesday 24th July 2019, last updated

Resolved — This issue is now resolved - we apologise for any inconvenience caused.

Posted by Support team

Identified — Engineers have identified the cause of the incident and they working through restoring all services. Currently they are targeting services on a priority basis.

Posted by Support team

Identified — We are aware of an issue with our SIP service - this is caused by an issue with our upstream provider who is working to resolve. Further updates will appear here.

Posted by Support team